Bunnings, Kmart hit pause on facial recognition technology amid privacy watchdog probe

Wesfarmers-owned retail chains Bunnings and Kmart have bowed to public pressure and hit pause on using facial recognition technology in their stores amid an investigation by the privacy watchdog.

The Office of the Australian Information Commissioner confirmed earlier this month that it had opened a probe into the technology, focusing on how retail chains handle personal information of customers.

The investigation followed a report from consumer advocacy group Choice about Bunnings’ and Kmart’s use of the facial recognition technology.


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