Karir di IKEA Business Customer Engagement Specialist di IKEA

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Lowongan Kerja Posisi IKEA Business Customer Engagement Specialist di IKEA

DESKRIPSI LOWONGAN KERJA

Informasi Tambahan Lowongan Kerja

Tingkat Pekerjaan :
Kualifikasi :

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What you’ll be doing day to day: 

  • Obtain and possess a deep understanding of needs of business customers, gaps in current processes and process improvement requirements for us to better meet the needs of business customers. Possesses relevant information & communication for business customers and coordination of internal departments, particularly with Finance, Legal and Logistic teams. Ensure deep understanding on the implications which any action items that impact processes will have on how we are able to meet customers
  • Possess deep understanding of all internal processes relating to IKEA business. Ensuring consistent follow-up with customers both at prospecting stage and after transaction is made, to ensure a smooth aftersales process
  • Possess good knowledge on the IKEA range, especially in the focus HFBs for IKEA Business, and also the various solutions the range could provide for different business customer segments. To ensure all transactions are made, request for documents raised and later sent to IB Store team or business customers all in a timely & accurate manner
  • Competent in active selling, being able to recommend relevant solutions, complementary products and add-ons to IB Store teams as well as business customers
  • To seek out relevant development material to improve process & performance and also opportunities for greater exposure to understand IKEA for Business further. Responsible for collecting feedback from business customers and IB Store teams to continuously improvement the IB offering

 

We want you to be a person who:

  • Passion for retail and for serving the many Indonesian people
  • Exemplified meticulousness and a high level of attention to detail
  • Demonstrated ability to work in fast paced & agile team
  • Adept at listening, observing & presenting customer insights
  • Understands latest trends to acquire, activate & engage business customers in Commercial Activity.
  • Have basic knowledge of design and marketing
  • Above average English language skillset

 

Pengalaman Kerja :
Jenis Pekerjaan : Full time
Spesialisasi Pekerjaan : Penjualan / 6362

Informasi perusahaan Pemberi Kerja, IKEA

IKEA

Informasi Tambahan Perusahaan IKEA

Ukuran Perusahaan :
Waktu Proses Lamaran :
Industri : Penjualan
Tunjangan dan Lain-lain :
Lokasi : Tangerang Selatan

 

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