Lowongan Kerja Posisi Document Officer cum Reservation Ticketing Consultant di ATPI Indonesia
DESKRIPSI LOWONGAN KERJA
Informasi Tambahan Lowongan Kerja
Tingkat Pekerjaan :
Kualifikasi :
Duties and Responsibilities
VISA Consultant
- Process all types of Visa as requested by client and internal staff (for official trip only).
- Submission and collection of relevant documents to and from client and embassy periodically.
- Deliver and collect documents, visa and passport as per scheduled.
- Be up to date in regards to any changes or amendments to the prevailing laws / rules / regulations, changes in forms / formats and other procedures, in order to be able to provide accurate, timely and appropriate advice.
- Prepare on a monthly basis reports on visa reconciliation.
- Maintain a good relationship with Government Departments/Embassy.
- Provide administrative support to OPS Department.
- Assist for immigration related tasks, if any.
- Perform other ad hoc duties and tasks as required by ATPI.
Reservation & Ticketting Consultant
- Familiar with Global Distribution System (Amadeus), Fare database, Scripts, Microsoft Office and other systems that are in use for reservations and ticketing.
- Respond to client’s email within the Service Level Agreement (SLA)
- Knowledge of Reservation, Ticketing, Issue, Re-issue, Re-scheduling, Refund
- Handle client’s documents requirements for VISA applications
- Understand the client’s needs in order to provide efficient service at all times
- Provide the most cost effective and best / optimal fare to the client with the swiftest routing that makes the travel convenient for the Client
- Handle client’s feedback and escalate any complaints to the Team Leader and Manager
- Follow up and keep track of ticketing deadlines and schedule changes and inform clients
Qualifications, key skills and experience
- At least 3+ yrs of work experience as Travel Consultant
- Familiar with GDS (Amadeus)
- Understanding of Visa requirements
- Proficient in the use of MS Office (Word/Excel/Powerpoint)
- Hands-on attitude
- Strong written and verbal communication skills
Pengalaman Kerja :
Jenis Pekerjaan : Full time
Spesialisasi Pekerjaan : Hospitaliti & Pariwisata / 1212
Informasi perusahaan Pemberi Kerja, ATPI Indonesia
Informasi Tambahan Perusahaan ATPI Indonesia
Ukuran Perusahaan :
Waktu Proses Lamaran :
Industri : Hospitaliti & Pariwisata
Tunjangan dan Lain-lain :
Lokasi : Jakarta Pusat
