Karir di Document Officer cum Reservation Ticketing Consultant di ATPI Indonesia

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Lowongan Kerja Posisi Document Officer cum Reservation Ticketing Consultant di ATPI Indonesia


Informasi Tambahan Lowongan Kerja

Tingkat Pekerjaan :
Kualifikasi :

Duties and Responsibilities

VISA Consultant

  • Process all types of Visa as requested by client and internal staff (for official trip only).
  • Submission and collection of relevant documents to and from client and embassy periodically.
  • Deliver and collect documents, visa and passport as per scheduled.
  • Be up to date in regards to any changes or amendments to the prevailing laws / rules / regulations, changes in forms / formats and other procedures, in order to be able to provide accurate, timely and appropriate advice.
  • Prepare on a monthly basis reports on visa reconciliation.
  • Maintain a good relationship with Government Departments/Embassy.
  • Provide administrative support to OPS Department.
  • Assist for immigration related tasks, if any.
  • Perform other ad hoc duties and tasks as required by ATPI.

Reservation & Ticketting Consultant

  • Familiar with Global Distribution System (Amadeus), Fare database, Scripts, Microsoft Office and other systems that are in use for reservations and ticketing.
  • Respond to client’s email within the Service Level Agreement (SLA)
  • Knowledge of Reservation, Ticketing, Issue, Re-issue, Re-scheduling, Refund
  • Handle client’s documents requirements for VISA applications
  • Understand the client’s needs in order to provide efficient service at all times
  • Provide the most cost effective and best / optimal fare to the client with the swiftest routing that makes the travel convenient for the Client
  • Handle client’s feedback and escalate any complaints to the Team Leader and Manager
  • Follow up and keep track of ticketing deadlines and schedule changes and inform clients

Qualifications, key skills and experience

  • At least 3+ yrs of work experience as Travel Consultant
  • Familiar with GDS (Amadeus)
  • Understanding of Visa requirements
  • Proficient in the use of MS Office (Word/Excel/Powerpoint)
  • Hands-on attitude
  • Strong written and verbal communication skills

Pengalaman Kerja :
Jenis Pekerjaan : Full time
Spesialisasi Pekerjaan : Hospitaliti & Pariwisata / 1212

Informasi perusahaan Pemberi Kerja, ATPI Indonesia

ATPI Indonesia

Informasi Tambahan Perusahaan ATPI Indonesia

Ukuran Perusahaan :
Waktu Proses Lamaran :
Industri : Hospitaliti & Pariwisata
Tunjangan dan Lain-lain :
Lokasi : Jakarta Pusat


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