Loker Customer Service Premium – Operations (Solo, Contract-based) di Shopee

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Lowongan Kerja Posisi Customer Service Premium – Operations (Solo, Contract-based) di Shopee

DESKRIPSI LOWONGAN KERJA

Informasi Tambahan Lowongan Kerja

Tingkat Pekerjaan :
Kualifikasi :

Requirements:

  • Fresh graduate from minimum diploma or bachelor’s degree from any major
  • Preferably has 1 – 2 years of experience in Customer Service area
  • Strong interpersonal communication skills, detail-oriented person, and good organizational skills
  • Willing to work in shifts and has a big interest working in an e-commerce company
  • Placement is in Solo for 3-6 months contract based

 

Job Description:

  • Handle CS end-to-end process, including complaints and inquiries from sellers and buyers Platinum Shopee through calls, email, and Live Chat
  • Manage and resolve customer-related issues and escalations
  • Be the voice of customers to provide feedback to the company
  • Analyze customer experience reports and insights, and come up with improvement suggestions and initiatives

 

 

Pengalaman Kerja :
Jenis Pekerjaan : Kontrak
Spesialisasi Pekerjaan : Call Center & Layanan Konsumen / 1204

Informasi perusahaan Pemberi Kerja, Shopee

Shopee

Informasi Tambahan Perusahaan Shopee

Ukuran Perusahaan :
Waktu Proses Lamaran :
Industri : Call Center & Layanan Konsumen
Tunjangan dan Lain-lain :
Lokasi : Surakarta

 

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