Lowongan Kerja Customer Service Specialist- Korean Speaker(Topik 5 or Topik 6)Based in Malaysia di Teleperformance

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Lowongan Kerja Posisi Customer Service Specialist- Korean Speaker(Topik 5 or Topik 6)Based in Malaysia di Teleperformance

DESKRIPSI LOWONGAN KERJA

Informasi Tambahan Lowongan Kerja

Tingkat Pekerjaan :
Kualifikasi :

Job Details

  • Shift : 5 working days (Rotational Shift)
  • Location: Penang, Malaysia

Who is Teleperformance Malaysia?

Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 5 sites in Malaysia with more than 500,000 full-time employees globally. Teleperformance in Malaysia has been certified to be a Great Place to Work (GPTW) for 5 years continuously (2020 to 2024). 

Responsibilities

  • Answer customer inquiries over the phone, chat, and/or email
  • Log customer interactions in our system for proper documentation
  • Follow-up with customers as appropriate
  • Review customer’s account to identify and offer products that will benefit the customers (Sales Representative)
  • Participate in team meetings and strategize on team performance improvement
  • Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement

Qualifications:

  • Bachelor’s degree or Diploma in any discipline
  • Fluency in written and spoken English and Korean (Topik 5 or Topik 6)
  • Experienced or interest in a BPO, Customer Service, and/or Sales
  • Willing to work rotational shift 
  • Willing to relocate to Penang 

#FastPaced #Fun #Diversity #BestPlaceToWork #WorkLifeBalance #GenZ #Dynamic #FreshGrad #KickStartYourCareer #WorkHardPlayHard

 

 

Pengalaman Kerja :
Jenis Pekerjaan : Full time
Spesialisasi Pekerjaan : Call Center & Layanan Konsumen / 1204

Informasi perusahaan Pemberi Kerja, Teleperformance

Teleperformance

Informasi Tambahan Perusahaan Teleperformance

Ukuran Perusahaan :
Waktu Proses Lamaran :
Industri : Call Center & Layanan Konsumen
Tunjangan dan Lain-lain :
Lokasi : Jakarta Raya

 

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