Lowongan Kerja Posisi Business Acquisition Manager di Standard Chartered
DESKRIPSI LOWONGAN KERJA
Informasi Tambahan Lowongan Kerja
Tingkat Pekerjaan :
Kualifikasi :
Job Summary
Business Acquisition Manager is a staff that assigned with the main objective to acquire new Priority Clients.
RESPONSIBILITIES:
- The primary purpose of this role is to achieve the KPI target through maximizing acquisition and referral opportunities and delivering service standards as per Priority Banking Segment’ propositions.
- The role entails the creation of an environment that is continuously improving to meet standards along the measures of customer satisfaction, efficiency and productivity, while ensuring that risks are well controlled and processes are in compliance with local and Standard Chartered Group’ regulatory requirements.
COMPETENCIES:
- Customer Experience
- Delivery the Bank’s brand promise to customers
- Collaborate with the related units to facilitate up-streaming of customers
- Delivery best service to the clients
Key Responsibilities
- Ensure compliance with external and internal regulations and policies covering Operational, Reputational and People Risk
- Read, understand and comply with all provisions of the Group Code of Conduct
- Awareness of all the policies and procedures issued in relation to money laundering prevention.
- Ensure KYC compliance for all new to bank
- Comply with all applicable Anti Money Laundering & Terrorist Financing (AML/TF) procedures
- Ensure strict compliance with all regulations and controls as set by the Bank and external regulatory authorities by all staff
- Make prompt reporting of Suspicious Activity Report (SAR) to the Line Manager
- Ensure to join available AML/TF training
- Ensure implementation of Clean Desk policy
- Ensure customer data are kept properly in secured area
- Ensure no-pre signed blank form/copy ID kept
- Ensure Right sales process’ to ensure TCF (Treating Customers Fairly) is implementing consistently to avoid mis-selling case
- Responsible for proper control of keys/ combination as per delegated authority
Skills and Experience
- At least 1 year experience in financial service industry (or sales and service in related industry) with demonstrated success in sales/service and acquisition
- Strong product & knowledge of marketing area surrounding branch
- High execution focus and drive for results
- Strong communication & interpersonal skills
Qualifications
- Addressing Customer Needs
- Anti Money Laundring Policies and Procedures
- Bank Account Features and Services
- Cross Selling
- Customer Acquisition
- Customer Experience Management
- Customer Support Policies, Standard and Procedures
- Effective Communications
- Field Sales
- Regulatory Environment – Financial Services
- Sales Proposal and Presentation
- Manage Conduct
- Business – Product and Processes
- Business- Market Knowledge
About Standard Chartered
We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.
www.sc.com/careers
Pengalaman Kerja :
Jenis Pekerjaan : Full time
Spesialisasi Pekerjaan : Perbankan & Layanan Finansial / 1203
Informasi perusahaan Pemberi Kerja, Standard Chartered
Informasi Tambahan Perusahaan Standard Chartered
Ukuran Perusahaan :
Waktu Proses Lamaran :
Industri : Perbankan & Layanan Finansial
Tunjangan dan Lain-lain :
Lokasi : Jakarta Raya
