Karir di Call Back Team Leader di Hyundai Elevator

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Lowongan Kerja Posisi Call Back Team Leader di Hyundai Elevator

DESKRIPSI LOWONGAN KERJA

Informasi Tambahan Lowongan Kerja

Tingkat Pekerjaan :
Kualifikasi :

Requirement:

• Formal Education Minimum D3 & S1
• Excellent In MS Office
• Proper Communication in English & Bahasa
• Call Center & Service Knowledge to Customer
• Min 5 years experience

Responsibility :

• Receive callback reports and monitor
• Ensure incoming callbacks are handled properly and ensure customers are satisfied with the performance of the support team (on time, on handling)
• Finding solutions and solutions to technical problems in the callback call
• Responsible for callback calls to be completed proper
• Follow up to customer regarding outstanding AR
• CallBack distribution, contact the relevant technician to come to the project for problem solving / contact the Depot Supervisor / Zone Manager when the technician cannot be reached
• Report daily CallBack reports to the Operation Department Head etc.
• Can handle Callback Team
 

Pengalaman Kerja :
Jenis Pekerjaan : Full time
Spesialisasi Pekerjaan : Call Center & Layanan Konsumen / 1204

Informasi perusahaan Pemberi Kerja, Hyundai Elevator

Hyundai Elevator

Informasi Tambahan Perusahaan Hyundai Elevator

Ukuran Perusahaan :
Waktu Proses Lamaran :
Industri : Call Center & Layanan Konsumen
Tunjangan dan Lain-lain :
Lokasi : Jakarta Pusat

 

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